Returns & Exchanges

We want every Alqasr piece to be exactly right for its space. Here is how returns and exchanges work.

In-Stock Pieces

May be returned within 14 days of delivery, unused and in original packaging, for a full refund less outbound shipping.

Built to your specification and are final sale, except in the case of manufacturing defect.

Photograph any damage upon receipt and contact us within 48 hours — every shipment is insured door-to-door.

Email us with your order reference and we will issue a return authorization and collection details.